Privacy Policy
EverGrace Care Services Ltd
Last Updated: June 2026
Introduction
EverGrace Care Services Ltd (“EverGrace Care”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.
Information We Collect
We may collect the following information when you complete an enquiry form, contact us by email, or communicate with us:
- Full name
- Email address
- Telephone number
- Address (if provided)
- Care requirements and support needs
- Any other information you choose to share with us
How We Use Your Information
We use your information to:
- Respond to enquiries about our services
- Arrange consultations and assessments
- Provide information about our care services
- Manage recruitment enquiries
- Improve our services and website
- Meet legal and regulatory obligations
We will only use your information for legitimate business purposes and will never sell your personal data.
Legal Basis for Processing
We process personal information under the following lawful bases:
- Consent
- Legitimate interests
- Contractual necessity
- Compliance with legal obligations
Sharing Your Information
We do not sell or rent personal information to third parties.
Information may be shared only where necessary with:
- Regulatory authorities
- Professional advisers
- IT and website service providers
- Healthcare professionals involved in care delivery (where appropriate)
Data Security
We take appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies to improve user experience and website performance.
You can control cookie settings through your browser preferences.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
EverGrace Care Services Ltd
📧 info@evergracecareservices.co.uk
📍 United Kingdom
Complaints
If you are unhappy with how we process your personal information, you have the right to complain to the UK Information Commissioner’s Office (ICO).
ICO Website: https://www.ico.org.uk